Shipping policy

Processing Time:
Orders for ready to ship items, are typically processed within 1-3 business days. For custom orders, we'll reach out and provide a lead time. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods:
We offer a variety of shipping options, including standard, expedited, and overnight shipping. Shipping costs will be calculated at checkout based on your location and the shipping method selected.

Domestic Shipping:
We currently ship to all 50 states within the U.S. Delivery times may vary depending on your location and the shipping method chosen.

International Shipping:
At this time, we do not offer international shipping. Please check back in the future for updates.

Shipping Rates:
Shipping rates are calculated based on the weight of your order and your shipping destination. You can view the shipping costs during the checkout process.

Order Tracking:
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the shipping carrier's website.

Damaged or Lost Items:
If your order arrives damaged or is lost during transit, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, whether through a replacement or refund.

Returns & Exchanges:
For information on returns and exchanges, please refer to our Returns Policy.

Customer Service:
If you have any questions regarding shipping or your order, please contact our customer service team at hello@caketailshtx.com. We're here to help!

Thank you for shopping with us!